DEADLINE HAS EXPIRED

Kumtor Gold Company invites for cooperation the companies and private entrepreneurs to provide services in the field of information technology.

The KGC is ready to consider proposals by Lots from the companies and private entrepreneurs who are service partners or who have certified specialists in the following area:

  • Lot 1 Cisco Phone Support – Managed Service

Kumtor operates a Cisco phone system. An experienced vendor is required to support / maintain this system.

The system has ~600 extensions at two major and several minor sites. Extensions are a combination of Hardware and Software with Webex, 3G, VOIP and group trunking integrations, and system redundancy.

Support is primarily remote with limited site access required. System is to be maintained to latest software / firmware / codec and Security levels.
Company References for similar such services are required and should be supplied. Certification and vendor partnership information should be supplied.

A detailed list of facilities and equipment can be provided after submission of company capabilities and references.
Personnel working / travelling to Kumtor site are required to pass Medical and Security checks.

Proposals are required for –

  • Fixed monthly support cost
  • Daily rates addressing Remote Support, Bishkek, Regional, Kumtor site, Travel time
  • Part days to be accumulated

 

 

  • Lot 2 Network Support (LAN / WAN / Satellite) – On Demand

Kumtor operates a mixed technology LAN / WAN utilising copper, fibre optic, microwave, Satellite and WiFi technologies.

Proposals are requested for “on demand” support for this service.

Company References for similar such services are required and should be supplied. Certification and vendor partnership information should be supplied.

Personnel working / travelling to Kumtor site are required to pass Medical and Security checks.

Proposals are required for –

  • Daily rates addressing Remote Support, Bishkek, Regional, Kumtor site, Travel
  • Chart of Rates commensurate with technical competency / experience
  • Estimated SLA for delivery of such services
  • Lot 3 Mine Operations Pit Network Support (Outdoor WiFi / LTE) – Managed Service

Kumtor operates a large scale outdoor WiFi mesh network for large mobile fleet equipment at the Kumtor Mine Site.

This system must achieve a packet delivery level of > 99%

An experienced vendor is required to support / maintain this system.

A detailed list of facilities and equipment can be provided after submission of company capabilities and references.

Vendor must have demonstrated competency in remote support and optimization of large scale WiFi networks.

Company References for similar such services are required and should be supplied.
Proposals are required for –

  • Fixed monthly support cost
  • Daily rates addressing Remote Support, Bishkek, Regional, Kumtor site, Travel time
  • Part days to be accumulated

 

  • Lot 4 VHF Radio Service Support – Managed Service

KGC operates several VHF Repeaters covering vast areas at MineSite, Bishkek, Balykchy, along the route: Bishkek – Balykchy – the southern automobile road up to the bus stop nearby Barskoon village – road to the Kumtor mine with.

Technical support is required to maintain this equipment operational, with pro-active monitoring and replacement / maintenance as required.
A detailed list of facilities and equipment can be provided after submission of company capabilities and references.

This equipment must be maintained in a highly secure and reliable manner.

Proposals are required for –

  • Fixed monthly support cost
  • Daily rates addressing Remote Support, Bishkek, Regional, Kumtor site, Travel time
  • Part days to be accumulated

 

  • Lot 5 CCTV Service & Support – On Demand

KGC operates a large CCTV system at all company locations.

Technical support is required to install and maintain IP Cameras, with pro-active monitoring and replacement / maintenance as required.

This equipment must be maintained in a highly secure and reliable manner.

Company References for similar such services are required and should be supplied.

Proposals are required for –

  • Daily rates addressing Bishkek, Regional, Kumtor site, Travel
  • Chart of Rates commensurate with technical competency / experience
  • Estimated SLA for delivery of such services
  • Lot 6 General IT Services – On Demand

Kumtor requires provision of general IT Infrastructure services and projects focussing on Microsoft Virtualisation, Server, Cloud and related technologies.

Proposals are requested for “on demand” support for this service.

Company References for similar such services are required and should be supplied. Certification and vendor partnership information should be supplied.

Personnel working / travelling to Kumtor site are required to pass Medical and Security checks.

Proposals are requested for –

  • Rates for “on demand” resources
  • Remote, Bishkek, Kumtor Mine
  • Chart of Rates commensurate with technical competency / experience
  • Estimated SLA for delivery of such services
  • Lot 7 Software Development – On Demand / Fixed Scope

Kumtor requires provision of software development services, focussing on cloud technologies such as 365, Azure, Amazon, etc.

Data analytics, reporting, cloud integration, Business Intelligence are highly valued.

Proposals are requested for “on demand” support for this service, with capacity for fixed scope projects as they arise.

Company References for similar such services are required and should be supplied.

Personnel working for Kumtor are required to pass Medical and Security checks.

All intellectual property to be the property of Kumtor / Centerra. Non Disclosure Agreements required.

Proposals are requested for –

  • Rates for “on demand” resources
  • Remote, Bishkek, Kumtor Mine
  • Chart of Rates commensurate with technical competency / experience
  • Fixed Cost, Fixed Scope, Milestone based projects
  • Lot 8 Network Cabling – On Demand

Kumtor requires provision for Installation and repair of Copper and Fibre Optic Network Cabling

Fixed Copper to be installed to Cat5e or Cat6a standards. Fibre to be Single Mode with support for up to 10Gig, 40km distances.

Patch cables, cable management and panels to be supported and configured. Patch cables must pass physical and bandwidth tests.

Support required for associated power and data cabling in communications and server racks.

Company References for similar such services are required and should be supplied. Photographs of previous installations required.

Work acceptance based on full bandwidth and loss testing, and visual quality / cable management.

Supplier to provide all testing equipment and demonstrate competency in use

Proposals are requested for –

  • Rates for “on demand” installation
  • Remote, Bishkek, Kumtor Mine
  • Optional – Supply of all materials including cable management, cabinets, panels etc.
  • Cleaning and inspection of fibre optic installations
  • Estimated SLA for delivery of such services
  • Lot 9 Printing – On Demand or Managed Service

Kumtor operates a printing environment of HP and Xerox equipment

Support is required for “On Demand” or Pro-active maintenance / Managed service of this equipment

Company References for similar such services are required and should be supplied. Photographs of previous installations required.

Personnel working / travelling to Kumtor site are required to pass Medical and Security checks.

Proposals are requested for –

  • Rates for “on demand” installation
  • Remote, Bishkek, Kumtor Mine
  • Fixed monthly support cost
  • A standard list of equipment / devices with pricing
  • Supply of consumables and parts for above equipment

 

  • Lot 10 UPS / Server Facilities – Managed Service

Kumtor operates a large number of UPS devices and Air Conditioning / Heating to ensure availability of services within environmental specifications.

Support is required to maintain the health of this equipment, with pro-active monitoring and replacement / maintenance as required.

This equipment must be maintained in a highly secure and available manner.

Company References for similar such services are required and should be supplied. Photographs of previous installations required.

Personnel working / travelling to Kumtor site are required to pass Medical and Security checks.

Proposals are requested for –

  • Rates for “on demand” installation
  • Remote, Bishkek, Kumtor Mine
  • Fixed monthly support cost
  • A standard list of equipment / devices with pricing
  • Supply of consumables and parts for above equipment

 

 

 

The following information will be accepted for consideration:

 

– pricelist of commercial proposal;

 

– letters of reference from those companies where such projects were implemented or similar services rendered;

–  information on available certificates and partnership with CISCO or other companies.

 

Commercial proposal should be submitted by each Lot separately. A bidder has the right to submit proposal by only one Lot or by several Lots.

Specialists who will work at the mine/visiting the site must pass relevant medical examination and control of the KGC security system.

 

Vendors requesting further technical information must submit initial proposal with company references, certifications and vendor partnerships, along with technical details requested.

Technical information is confidential and will only be provided to reputable vendors at KGC discretion.

 

Submit requests to kumtor_localbuyer@kumtor.com before 5:00 p.m., April 16, 2018.

 

The proposals in a sealed envelope marked “IT Services Proposal, Lot #…” should be submitted before 17:00 May 14, 2018 to the address: 24, Ibraimov St., (Uchkun JSC building), the 10th floor, Bishkek.

KGC reserves the right to accept or reject (in whole or in part) any proposal received, and also unequivocally declares the refusal to pay any costs incurred by the applicants within the said invitation.